FAQ - Frequently Asked Questions

Have a question about our disability resources? See answers below to common questions about ordering, captioning, copying, Prices, rentals, and sales outside the US.

Company Information
Company Background
Contact Information  
Customer Service  
Suggestions and Recommendations  
Reporting Defective Resources  
Discounts and Specials  
Preview Policy  
Return Policy  
Rental Policy  
Sales Outside the US  
Sales Tax  
Mailing List Removal  
Legal Issues  
Broadcast Rights  
Public Performance Rights  
Copying and Editing  
Product Information  
Pricing Information  
Available Resource Formats  
PDF Downloads  
Request a Catalog  
Order Information  
Placing an Order  
Checking Order Status  
Payment Options  
Email Services  
Subscribe to Newsletter  
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Newsletter Archives  
Technical Issues  
Reporting Problems on Website  

If you don't find your answer, please contact us:

Phone: 800-876-1710 or 718-488-8900
FAX: 718-488-8642
Mail: Program Development Associates
32 Court St, 21st Floor
Brooklyn, NY 11201
Email: info@disabilitytraining.com